CERNOR
Terms of Service
Terms for using Cernor’s corporate website and engaging with our retained search and talent research services. A written mandate sets the commercial terms of each search.
Updated 28 October 2026
01
Scope and service provider
These terms concern the corporate website and related professional enquiries of Cernor, a company organized under the laws of the State of Delaware, United States. Cernor’s work includes retained executive, specialist and international search and related talent research.
A signed mandate or other written engagement agreement governs commissioned services and prevails over these website terms for that engagement where they conflict. Separate application and access agreements continue to govern the services to which they apply. Browsing the website does not commission a search.
02
Professional use and authority
Use the website lawfully and provide information you are entitled to share. If you act for an organization, you must have authority for the communications and commitments you make on its behalf. The website is directed to adults acting in a professional capacity.
An enquiry, conversation or candidate approach does not by itself create an employment relationship, partnership, agency appointment or obligation to engage Cernor. Neither party may bind the other without express authority.
03
Mandates, fees and changes
Before commissioned work begins, the parties should agree in writing the role, scope, responsibilities, deliverables and commercial terms. Fees, payment stages, taxes, expenses, exclusivity, replacement arrangements, cancellation and any refund rights are determined by that agreement. The website establishes no universal fee or replacement guarantee.
Material changes to the role, market, timing or assessment requirements should be discussed and recorded in writing. Any resulting change in scope, price or schedule requires the agreement applicable to the mandate. Clients should provide timely, accurate instructions and identify conflicts or restrictions relevant to the search.
04
Candidate participation
Candidates decide whether to discuss an opportunity, provide optional information or continue participating. A conversation or recommendation is not an offer of employment or a promise of selection. Tell us about inaccuracies, confidentiality requirements or changes to your interest and availability.
Candidates should provide information honestly and only share materials they are authorized to disclose. We discuss an identified introduction before making it. Employers determine interviews, offers, employment terms and final hiring decisions; candidates decide whether to accept any offer.
05
Fair assessment and decision responsibility
Clients must define lawful, relevant role requirements and must not ask Cernor to discriminate unlawfully or obtain information by improper means. Assessment should be proportionate to the role and take account of applicable employment, privacy and accessibility requirements.
Research, interviews and technology-assisted analysis support professional judgment. Outputs can contain omissions or errors and require human review. Cernor does not make final hiring decisions solely by algorithm. Clients remain responsible for their own verification, lawful decision process and any required checks; the scope of Cernor’s verification work must be expressly agreed.
06
Information, confidentiality and privacy
Each party should protect non-public business and candidate information received in connection with the work and use it only for the permitted purpose. Candidate materials must not be circulated beyond authorized people or reused for unrelated purposes without a lawful basis. Any engagement-specific confidentiality agreement continues to apply.
Our Privacy Policy explains personal-information handling. If recording, transcription or another specific processing activity is proposed, applicable notices and any necessary consent must precede it. Do not send sensitive personal data or third-party confidential documents through a general enquiry unless suitable arrangements have been agreed.
07
Website materials and work product
Cernor or its licensors retain rights in website content, design, branding and materials. You may view the website and use relevant information for legitimate internal consideration of our services. This does not grant a right to republish, commercially exploit or misrepresent our materials or marks.
Rights to search reports, research and other commissioned work product are governed by the written engagement. Information supplied by a client or candidate remains subject to its owner’s rights; supplying it permits only the handling necessary for the agreed purpose and applicable law, not an unrestricted transfer of ownership.
08
Website use and the enquiry form
Do not interfere with the website, attempt unauthorized access, introduce malicious code, impersonate another person or collect personal information unlawfully. We may restrict access where reasonably necessary to address misuse, security concerns or legal requirements.
The current enquiry form validates fields and opens a confirmation page only. It does not deliver the enquiry to Cernor. To contact us, send an email to hello@cernor.app. A confirmation-page visit is not acknowledgement of receipt, acceptance of a mandate or an undertaking to respond by a particular time.
09
Third parties and international searches
Third-party links and services are subject to their own terms and practices. We do not control employers, professional platforms, public authorities or other third parties. Any reference to a market or location describes the scope of potential work and does not assert a local office, licence or authorization.
International searches may involve different employment, immigration and regulatory requirements. Neither website information nor a search recommendation is legal, tax or immigration advice. The responsible parties should obtain appropriate advice and confirm eligibility and required permissions.
10
Availability, outcomes and liability
We aim to provide useful, accurate information but do not promise that the website will always be available, current or error-free. Professional research reflects its sources and the information available at the time. We do not guarantee a placement, candidate acceptance, retention, visa, regulatory approval or other third-party outcome unless an express written commitment lawfully provides otherwise.
To the extent permitted by applicable law, website information is provided without implied warranties of fitness for a particular purpose. Liability for commissioned services is addressed in the written engagement. These terms do not exclude fraud, fraudulent misrepresentation or any duty, liability or individual right that cannot lawfully be excluded or limited.
11
Changes and ending an engagement
We may revise website content and these terms prospectively, showing the updated date. Where law requires notice or agreement to a material change, those requirements apply. Website revisions do not amend a signed mandate without the agreement required by that mandate.
Suspension, termination, outstanding fees, return or retention of materials and any replacement obligation are governed by the relevant written agreement and applicable law. Ending an engagement does not remove obligations that are intended to continue, including confidentiality and lawful protection of personal information.
12
Applicable law and contact
Subject to any applicable written agreement and mandatory local law, these website terms are governed by the laws of the State of Delaware, United States. Delaware courts have jurisdiction where a valid jurisdiction agreement applies. Nothing here removes a mandatory right to bring a claim elsewhere or complain to a competent authority.
If a provision is unenforceable, the remaining provisions continue to the extent permitted by law. Failure to enforce a provision is not a waiver. Questions about these terms, a proposed mandate or the website may be sent to Cernor at hello@cernor.app.